Disconnection

I paid R860. At Standard Bank Howick on 3 February 2016. On 16th I received a voice call and msg that my account is in arrears my husband and myself called Vodacom spoke to Lwazi who said the account is up todate. Next day another msg. On 22 I called again (Lwazi) she sms an email to email the proof. I send the email on 23 to [Email Removed] on 26 they disconnected my services. I phoned spoke to Zanele for over 20 minutes. She couldn't help. Transfer me to Refilwe. Who spoke to me with authority saying she is not going to accept my email. I need to fax the receipt. I told her I live in the Farm there are no facilities no telephone,Shops. I am not going to<br> fax. They can confirm or get std bank to fax. Meanwhile reconect me she said she won't. 27 We drove over 40km to Pietermarizburg Vodacom customer service. We spend over 2.5 hours Seeshene attended us promised that 24hrs we should be on. On Monday 29 went back Thabiso sttended us same story. On 1 March we went back to Thabiso he said 48 hrs we should be reconnected. He is doing the follow up. Till today I'm disconnected. We have a Hospitality business on the Farm. bookings are done through email and on our cell.