Disconnected Vodacom account even after full payment!!

Well on the 3rd of June 2019 I made a payment for account. Did an eft from fnb and selected Vodacom Detors. Sent through pop multiple times and finally on the 4th line was unlocked. Just to have it disconnected on the 10th June. After phoning and speaking to a consultant was told that they haven't received my payment. Had to repeat all the information again to yet another consultant and still the line hasn't been unlocked. I am sure this isn't the first time this has happened to vodacom and make me so mad that they cant sort it out. I look forward to your promt response.