DISCONNECTED MY LINE WITHOUT ANY NOTIFICATION

VODACOM HAS DISCONNECTED MY LINE WITHOUT ANY NOTIFICATION OR COMMUNICATION AFTER WHILE I MADE ARRANGEMENT TO PAY., NOW THE WANT ME TO PAY RE CONNECTION FEE AND PAY FOR THE MONTH THAT I HAVEN'T USED THE SERVICE. THEY ONLY PROVIDED ME WITH SERVICE FROM THE 1 TO THE 11 APRIL WHILE I MADE ARRANGEMENT FOR THE 16 APRIL. THEY DIDN'T EVEN SUSPEND THE LINE THEY JUST DISCONNECT IT COMPLETELY AND HANDED OVER MY ACCOUNT TO THEIR LEGAL DEPARTMENT, NOT EVEN COMMUNICATING, ONE MINUTE I WAS ONLINE THE NEXT I COULDN'T EVEN RECEIVE CALL. AND I USE THIS LINE FOR WORK PURPOSE. THIS IS THE WORSE KIND OF SERVICE.