1 reviews | Active since Oct 2010
Disconnected for no reason
<p>I have spent the last 3 and a half weeks trying to get a service that I am paying for reconnected. Broadband connect LTE that costs me R880 a month had a service inhibitor put on it for no reason. I have spent countless hours explaining my situation over and over again only to have to do it all again ..... and again......and again.</p> <p>What part of "breach of contract" and "paying for ZERO SERVICE" do you not under syndrome? .</p> <p>Will I ever see an apology? Will I get a credit? Not in a week of Sunday's.</p> <p>Of the 5 accounts I had I have already cancelled 2.</p> <p>Most importantly will I remain a customer..... </p> <p>Depends on how VODACOM handles this.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
