Disconnected for 1 week after paying my account

I used up my data limit more than a week ago and had my phone soft locked because i had gone over my credit limit. A day or 2 later I transferred money to Vodacom to bring my account back to within my credit limit. (as directed by customer service. The phone was still locked. I then called vodacom multiple times every single day last week to get my line unlocked to be told by customer service that it was. <br> <br> After a day or 2 of this I was told that actually my account was still locked but could only be unlocked by the accounts department but that I would have to follow up with them myself. After speaking to the accounts department I was told that my account would be unlocked within 1- 2 hours. It was not. Now my phone is still locked and I find the lack of any actual customer orientated service absolutely disgusting.<br> <br> About to call again to be told my phone is not locked. sigh....