MB
Molebogeng B
1 reviews | Active since Jun 2012
16 Feb 2024, 09:29
Disclosure
I am so disappointed with vodacom. I just find out that my number has been deleted. It is no longer in use. I have been on arrears collection and I have been paying arranged installments every month with out fail and nobody bothered to tell me that I have until a certain time frame to pay the arrears or els my number is going to be deleted. If all this was explained to me I could have made means to increase my installments. After being their client for almost 10 years. I am defeated
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Feb 2024, 11:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Feb 2024, 11:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
