Disastrous Vodacom

I took out a 20GB contract 5 months ago and only once (in December) have Vodacom loaded the data on the 1st of the month - every other month I have to phone Vodacom and beg the consultants to assist with no success. I have now spent in excess of 15 hours on the phone with Vodacom. I constantly get told someone will phone me back, which never happens or that a service request has been logged which achieves nothing!!!

I am finally fed up and this month; having still not received the data tried to cancel the contract - which again has resulted in hour long conversations with no results....

This is ridiculous and there is nothing you can do to Vodacom - this company is truly pathetic