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Steyn V

1 reviews | Active since Jan 2020

06 Jan 2020, 16:53

disastifed with vodacom

Hi

Im very disastifed with vodacom which my staff and my self have been using for over the years. My company over the years i allocate numbers to my staff and unfortunately i was out of the country for half of 2019 and my staff have been going back and forth with vodacom ending up in vodacom deleting the numbers from the system.

I have registered those numbers with international software agencies and we require those numbers to be re registered back to the system as its very important for our company and staff for those numbers to be returned.

I have calles vodacom endless time and i cant seen to get connect again to vodacom.

Numbers that has been deregistered are : *** ***, ***.

Please can vodacom put back my numbers to the network. And teach consultants basic telephone ethic.

0
Replies (2)
Vodacom
Vodacom's reply07 Jan 2020, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom
Vodacom's reply03 Feb 2020, 16:09
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we have responded via email.  Regards  Consumer Website Team