lW
loretta W

1 reviews | Active since Jul 2016

22 Jun 2017, 11:25

disasterous service

<p>i handed in my phone at vodacom canalwalk cape town a month and a week ago ,and after numerous calls to them no news yet as i was promised a new phone , as i was insured by them , this is very sad...i am losing business and patience...once my contract ( i pay R1000- 00 a month ) is due to expire i will not renew it ever, please help me.</p> <p>The phone number in question is: ********** 264</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Jun 2017, 13:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Jun 2017, 12:52
Official

Dear Customer,

As discussed, we have assisted with your query.

Regards

TS

Vodacom Consumer Website team

Best regards,