1 reviews | Active since Sept 2017
Disapponted by the way Vodacom has treated me
I am very disappointed with the way Vodacom is handling my contract application. I have app**** for a simple cellphone contract and I have been waiting for more than 36 hours now. I mean, I am trying to do business with your company because i'm told you provide the best services. I am trying to give you my money and this is how you treat me. I have had other contracts with other service providers and it has taken them less than 5 hours to approve a contract. I am very disappointed and I am taking my business elsewhere!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Good day
As per our telephonic interaction the matter has been resolved.
Regards
Kim
