Disappointment on extra charges for the 4th time.

Again, I experience extra charges on my account with no explanation. Previous charges have also never been reversed. When does it end? When will you guys stop *****ing people’s money? Why do you keep adding things to the invoices that were never agreed upon in hopes that no one will notice. You have ****** thousands from me over the years and yet I am still a paying customer. I have asked twice for reversal on handset cover over a year ago. I also have a new charge of caller identity subscription which I never asked for. I downgraded my contract and wasn’t even told that it would restart the contract for 2 years again. I can never get away from this brand. And if I don’t pay it affects my record. It’s no wonder you have such a low rating online. I am so disappointed and I have completely given up with this service provider.