TN
Trevon N
1 reviews | Active since Aug 2018
18 Aug 2018, 07:39
Disappointment
I called your online sales team 3 times for an online deal and they gave me 3 different stories as to why they cant complete the application process. One of them told me that theres a negative under my name and i should contact transunion. Transunion confirmed that everything is clear under my name, so where did your team member get that information from?
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Replies (2)
Vodacom's replyOfficial
18 Aug 2018, 07:55Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Aug 2018, 07:55
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
TN
Trevon N's updateReviewer Update
23 Aug 2018, 21:35Still waiting for your consultant to get back to me
TN
Trevon N's update23 Aug 2018, 21:35
Reviewer Update
Still waiting for your consultant to get back to me