Disappointment

So, I have been with Vodacom I don't know how many years and have not really had any issues with them for maybe once which was resolved. However I just have to state my disappointment that it seems I can have an upgrade done, however there is a catch. Should you upgrade in your 21st month of your contract you still need to pay the balance of the device installment. Not was I going to go for a more expensive contract, and yes more expensive phone, but the point of the matter is, is that they would still have my business for another 24 month. Getting all excited for the upgrade and new phone only to find out that I will end up paying for 2 devices. Yes it might only be for another 3 months but still, why then go for an upgrade knowing you will pay for two devices. Why does Vodacom even allow people to upgrade within their 21st month knowing that there is basically the cost of two devices. That is deceiving and manupilative. Rather just allow people to upgrade when they are suppose to upgrade instead of being money greedy. This will lead to happy customers which in turn will spread the news as to how well you treat your customers. Instead of them walking away, either waiting for the full 24 months and possibly walk away. Needles to say I am waiting and not sure whether I will return.