DISAPPOINTING VODACOM NETWORK

Item: Vodacom
Rating: 1
Author: SANELISIWE M

VODACOM IS VERY DISAPPOINTING, AS THE COMMUNITY WE REPORTED THE NETWORK ISSUE THAT WE HAVE BUT VODACOM IS NOT ATTENDING MIND YOU WE PAYING CONTRACTS WITH THEM AND WE CANNOT TERMINATE THEM COS THE TIME HAS NOT YET COME. WE PAYING FOR SOMETHING WE DONT ENJOY MIND YOU WE HAD A NETWORK BEFORE.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

11 Sept 2021, 15:52

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply11 Sept 2021, 15:52

Official

Best regards,

Vodacom's replyOfficial

13 Sept 2021, 16:10

Dear Sanelisiwe Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the network query was handed over to Trial for further assistance.
This can take up to 14 working days for feedback. Regards Consumer Website Team

Best regards,

Vodacom's reply13 Sept 2021, 16:10

Official

Best regards,

DISAPPOINTING VODACOM NETWORK

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