Disappointing Vodacom Fibre Service

I am very annoyed with the kind of service Vodacom Fibre is giving me. I have a Fibre in the house that worked perfectly well until last month. I started loosing connection and phone customer care and was not assisted the first time. Had to call the second time. Now it’s been 2 weeks and I am unable to connect to internet. I have been phoning Vodacom customer care and logging calls, I now have been given SR numbers for the third time. I don’t know if my query will be sorted since they couldn’t sort it out in the past.

I am very disappointed with the kind of treatment I am receiving for my money. I am treated like they are doing me favour. I have lost a lot of money since I must buy prepaid data so that I can be connected. This is a non service but I am paying for it.