Disappointing Vodacom Fibre and Vodacom Legal Team: WORST SERVICE OF ALL TIMES!

They decided to suspend my line (in an incorrect manner) as my balance on my vodacom was positive. I had to speak to about 10 people who gave me run arounds telling me my monthly amount was reflecting (which I paid double for). I regret using Vodacom as my fibre provider. They do not care, the people who were "asssisting" do not get back to your requests and since 24 December 2021 I have been engaging different people from Vodacom without any help, run around and unnecessary procedures like rebooting the router when the correct thing is to REINSTATE MY INTERNET LINE . The legal department does not care even more, they are the ones who apparently have to reinstate my line, but nobody cares there as well? They do not understand that in 2022 people are working from home and their internet provision is a contributor to people's income. I am utterly disgusted and disappointed in the lack of professionalism and conduct on big company like Vodacom. EVEN NOW MY INTERNET IS STILL DOWN, ITS BEEN A WEEK NOW!!! VODACOM SORT YOUR EMPLOYEES AND TREAT YOUR CUSTOMERS RIGHT.