Disappointing Vodacom Fiber response
"A consultant will contact you in due course" is a big joke. I still don't have a signal and I still can't find a manager to talk to. Currently I need to know who to send the summons to from the small claims court for invoices for undelivered services. I cannot find the appropriate superlatives to describe their pathetic service.
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Vodacom's replyOfficial
08 Dec 2021, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2021, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team