SL
Susan Lindsay-Rea
1 reviews | Active since Oct 2024
28 Oct 2024, 13:47
Disappointing Vodacom
I have received an SMS from Vodacom to say I am subscribed to Quizinc VIP Daily charged at R3.00 a day . There is no way to unsubscribe even though the SMS gives you links, and on phoning Vodacom I am told the only way is to go into a Vodacom shop . I live 1hour away from the nearest Vodacom. On asking how I was suddenly subscribed to this the Vodacom operator told me the internet subscribes one .
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Vodacom's replyOfficial
28 Oct 2024, 15:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2024, 15:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team