Disappointing Service – Please assist urgently

<p>I eventually managed to Migrate my Vodacom contract, to the Red Premium +, after 2 months of a painful experience with multiple calls to the call center (1- ********** ********** , 1- ********** ********** & ********** 6) . However i have noticed on the Vodacom app, my June month billing reflects that i am being charged for 2 contract on the same account totaling over R4k. I called the call centre to query this and the agent assured me that this is not true, however when you view the usage monitor it shows that they is two contracts being charged. I have made over 10 calls to the call centre from 28 April 2017 to 8 June 2017 ( ********** 4). </p> <p>I am livid at Vodacom lack of ability to resolve my issue from 28 April 2017. In addition, it is extremely disappointing especially when you are on the flagship contract and hold on Onyx status.</p> <p>I am so tired and frustrated with Vodacom poor customer service. Please can someone assist urgently.</p>