FS
Fathima S

1 reviews | Active since Dec 2019

16 Aug 2021, 17:09

Disappointing service from Vodacom

Hi, I have confirmed an upgrade on my contract on the 19th July. I requested a new cell phone. They said they dont have stock of one, so I accepted the one they did have stock off. Up until now, I have heard nothing from VODACOM.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2021, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team