FS
Fathima S
1 reviews | Active since Dec 2019
16 Aug 2021, 17:09
Disappointing service from Vodacom
Hi, I have confirmed an upgrade on my contract on the 19th July. I requested a new cell phone. They said they dont have stock of one, so I accepted the one they did have stock off. Up until now, I have heard nothing from VODACOM.
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Replies (1)Vodacom's replyOfficial
17 Aug 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
