TM
Thobile M
1 reviews | Active since Feb 2020
17 Feb 2020, 15:33
Disappointing Service from Vodacom
I received the most appalling and disappointing service from Vodacom. It's been 14 days and they're delaying to port my number - every time I follow up, I'm bombarded with lies and excuses. The level of unprofessionalism and incompetence is very serious. This includes their shop at The Grove Mall. A very frustrating experience...
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Vodacom's replyOfficial
17 Feb 2020, 18:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2020, 18:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team