Disappointing service from Vodacom

<p>Since renewing my 24 month contract with Vodacom I have been experiencing ongoing network problems, I have daily problems with both incoming and outgoing calls as well as No 3G or LTE service on my data. I have to constantly restart my device to get my calls working again. </p> <p>I initially called customer care several times and visited a Vodacom outlet who were unable to rectify the problem thereafter I logged a call via the Vodacom website on the 13th July 2016 and a call was logged to the network division. Somebody tried contacting me back the next day however I was unavailable to take the calls but a voice message stated that they would call me back the next day. It is now 1 and a half months later and I have had no feedback from Vodacom, instead of providing me with any feedback I have had to email in asking for feedback and all I am told by the customer service team is that the query is still being investigated which is very generic, there is no detail in that sort of feedback and no timeline as to when I can expect to have this problem resolved. 2 months on from my contract Upgrade and I'm still struggling, very disappointed in the service provided by Vodacom. </p>