1 reviews | Active since Apr 2014
Disappointing service
<p>I have upgrade my cell contract in Feb early upgrade at Westwood mall I been overcharged on my bill since April I was duplicated invoiced on old contract and on New top up contract as well I signed contract for R228.99 plus Identity call now I am billed for the free minutes and is being overcharged due to a new system since April been over debited as well via debit order I emailed my contract the logged several service request no one called me and corrected my billing todate I still over charged due to this system they created very disapointing I must pay for this yet it's not a contract I signed made call visited the store even emailed the CEO office still no joy people never call the customers yet time petrol wasted running around to relive this disapointed awful service worst ever yet I been wth then since 90s </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
