nM
ntebo M
1 reviews | Active since Oct 2013
15 May 2020, 09:54
Disappointing service
I app**** for a contract online which was conditionally approved and received an email to forward my docs for verification purposes. All that was done and I received another email notifying me that I’d receive a call within 24 hours. This Mor I’ve received 3 calls from ***, every time I answer the person hangs up and I receive an sms saying that Vodacom has been trying to call me... I tried calling the contact center as I can’t get through. Somebody get back to me ASAP
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Replies (1)Vodacom's replyOfficial
15 May 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
