nM
ntebo M

1 reviews | Active since Oct 2013

15 May 2020, 09:54

Disappointing service

I app**** for a contract online which was conditionally approved and received an email to forward my docs for verification purposes. All that was done and I received another email notifying me that I’d receive a call within 24 hours. This Mor I’ve received 3 calls from ‭***‬, every time I answer the person hangs up and I receive an sms saying that Vodacom has been trying to call me... I tried calling the contact center as I can’t get through. Somebody get back to me ASAP

0
Replies (1)
Vodacom
Vodacom's reply15 May 2020, 11:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team