Disappointing service

I app**** and was approved for a sim only contract with Vodacom on Monday.I was told that I would be getting a call from someone who will confirm my delivery address as the delivery will between 3-5 working days.I have not received such a call since applying.On Thursday I got an sms saying my order is out and will I receive it soon, the courier guy then called me to ask for my home address however I specified in the application that I need it delivered to my work place.I haven’t received any communication from Vodacom since then.I even called the delivery guy on Friday to request that they deliver at home on Saturday as I will be home,he just said he’ll get back to me and I have been waiting since .I am so disappointed as I wanted to use this SIM card for work purposes especially during loadshedding.Now I’m not even sure that the delivery will happen anymore as there’s still no communication with me regarding this.