DISAPPOINTING SERVICE

I had a contract with Vodacom for business internet. Debit order did not go through in July and my account was in arears so I received a letter on the 21st of August to pay arrears within 7 days or the account will be disconnected. On the 22nd of August debit order went through for September and the arear amount. 27 August i couldn't connect and i thought it was just a bad reception. 29 August I contacted Vodacom to see where the problem could be and i was told that the account is disconnected i should send proof of payment to ***, of which responded saying the account was deleted i should contact sales. i contacted every number i was told to contact because no one was willing/able to assist even the manager i was told to email did not respond ( Lerato Thobejane). I was even referred to the nearest store and when i got there i was told they cannot help . I am so disappointed in Vodacom because I used to think they have thee best customer service.