Disappointing service

I’m very disappointed, i switched over from mweb to Vodacom fibre thinking id get better service, but that’s not the case , my fibre was supposed to be active from 1st May , but still nothing, called the fibre helpline and was told about 48 hours , its 72 hours and still nothing, and no one seems to be helping no matter how many times I call, I’m told activation department is busy with it but still nothing, I’m even considering cancelling and move back to mweb