Disappointing service

<p>I did not get any sms notification that i have depleted my data bundle. Used up all of my airtime on data. Contacted vodacom via email. They rep**** that they dont send sms on airtime usage. This told me that they never really read my email as i clearly stated data usage. Rep**** to them that i wasnt referring to airtime whereupon they said that vodacom sends customers data notification sms as a gesture to notify you of your data bundles and it is not guaranteed that you will receive the sms on a regular basis. This is the 2nd time in all of my time with vodacom that this happened. I lost close to R200 of airtime. </p>