Disappointing service

<p>I've been so disappointed by Vodacom's service recently. I want to cancel my contract and move onto prepaid. I phoned the designated number for this and waited for over 30min about 3 times. I decided to go into a Vodacom store only to be assisted by a person who knew nothing. Then, I spoke to someone else only to be told that I can only cancel my contract through the same number that I had already tried to call. Absolutely ridiculous, Vodacom! Are you trying to make it a pain for people to move onto prepaid?</p> <p>My iPad was contracted through MTN and when I had to cancel my contract though them when it had ended, it was easy and efficient. I might just be moving to them for my phone too. </p>