Disappointing & pathetic Service from Vodacom contracts/accounts department

<p>Vodacom should hire qualified accounts people to run this department. I cancelled my contract with Vodacom prematurely and received a cancellation figure which i paid immediately - This was in October. In Novemver i was debited again for the contract i had cancelled and paid up to date! Upon contacting Vodacom they informed me that the fee was raised after i was given the cancellation figure. Makes sense right? No of course not because a cancelation figure is the FINAL amount owed to close the account. I advised a Vodacom agent, they agreed to apply for a credit. Today i received a new invoice from Vodacom, the old figure and now an additional R100 - no explination as to what that is for! Now i have tried to call Vodacoms accoutn department but since the contract number is no longer on contract you cannot go through to the accounts department - Genius! That leaves me with no one to contact but to write a complaint here. Another interesting item on my statement is something labeled a payment but is processed on the stateto hear from you Vodacom to sort this mess out.</p>