RV
Riaan V
1 reviews | Active since Jul 2011
25 Mar 2024, 14:19
Disappointing online contract upgrade experience
Disappointing online contract upgrade experience. Ordered my upgrade on Wednesday, been approved and released. 4 days later the courier still has not shipped. So with the upcoming holiday week im getting my deliver in April? No thanks, cancelled the upgrade. Your new courier Skynet, pass!
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Replies (2)
Vodacom's replyOfficial
26 Mar 2024, 07:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2024, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
RV
Riaan V's updateReviewer Update
26 Mar 2024, 13:08Still no feedback. order now 5 days in the warehouse not shipped. Unacceptable!!! CANCEL THIS UPGRADE!!!!
RV
Riaan V's update26 Mar 2024, 13:08
Reviewer Update
Still no feedback. order now 5 days in the warehouse not shipped. Unacceptable!!! CANCEL THIS UPGRADE!!!!