Disappointing FTTH Service from Vodacom

It's been over a month since I signed up for FTTH with Vodacom. Upon signing up I was told that it would take 7 to 21 working days for installation. Towards the end of this period I called Vodacom to track the progress and was told that the scheduling team would contact me last week. I still have not heard back from them so I decided to contact Vumatel directly. Vumatel informed me that nothing has happened since the order was placed on the 31st of May due to some outstanding information. This type of service is absolutely ridiculous and is the main reason why I cancelled the subscription with Vodacom. If you would like fast, efficient, friendly service with a dedicated sales consultant to handle the entire process then Cell C is definitely the way to go.