FM
Flora M
1 reviews | Active since Jul 2023
25 Jul 2023, 10:16
Disappointing customer care
This is so frustrating, I've been trying to get help from a human agent for 3 days now, but it keeps directing me to TOBi, who is not even helping me! This is the worst customer care that I have ever received! Vodacom does not even deserve 1 star. This is very disappointing.
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Vodacom's replyOfficial
25 Jul 2023, 12:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jul 2023, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team