Disappointing call centre service

<p>I have been trying to buy a data bundle for 2 weeks. I have even received confirmation via sms and e-mail that these purchases have been successful (order number ONLINE- ********** ********** 86; ONLINE- ********** ********** 03). The data however never gets added to my account. I called the call centre and they logged a call (1- ********** 5133). I have subsequently called 5 times, and done an on-line chat. Every time someone says that they will get back to me and they never ever do. I have run out of data and am being charged the super high out of bundle rates. I cannot understand how no-one can fix this, help me or even just get back to me. </p> <p> </p> <p>The level of services have been absolutely shocking and my issue is still not fixed. I am not sure how many more times I need to sit on the phone for someone to help. </p>