Disappointing

Incorrect contract (Still not changed after reporting) I went to Vodacom (Vodashop, Saveways Crescent in Witbank) early in April 2022, to do an upgrade on a contract, which kick-started at the beginning of May '22. When the new contract came into force, earlier this month, I realised that the Data bundle and Voice bundle were incorrect. I then went Vodacam's Vodashop at the Saveways Crescent, on the 6th of May '22, to report the error. I was told the issue was gonna be attended the following day (Saturday), since I came towards close of business, and they were gonna call me to confirm the error has been correct. I waited and waited on the following, nobody contacted me whatsoever. I then sent an email to the Updgrade Department of Vodacom, to alert them of the error, last week (on the 12th of May '22), and I still haven't heard from Vodacom. The disturbing thing is that if I need to drive there, it's (at least) another cost on fuel for me. Even one calls Vodacom Custormer Care, it can take upto 45 minutes (at times).