mS
mbali S
1 reviews | Active since Apr 2019
04 Sept 2019, 14:17
disappointing
i can not believe that we ''vodacom''users have been getting no proper signal and it is more than 2 months of of horror,when you call customer service its not available. i want this fixed or i am going to boycott vodacom .. physical address 355 Rhino crescent , east bank, please make sure you fix and maintain the poles .. i pay for my airtime , i am not getting it for free. this is disgusting
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Replies (2)
Vodacom's replyOfficial
05 Sept 2019, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2019, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Sept 2019, 09:08Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have been contacted by our Networks Department and provided feedback. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Vodacom's reply09 Sept 2019, 09:08
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have been contacted by our Networks Department and provided feedback. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team