ML
Maphokane L
1 reviews | Active since Jan 2016
21 Apr 2020, 16:29
Disappointing
I’m highly disappointed in the services I received from Vodacom,
I required data usage from 16 March to 17 March 2020 and the person who rep**** did not attach anything and when I reply back to that email my query has been closed. Why close something if it is not resolved? Previous ref number: Vodacom SR***
PLEASE PROVIDE DATA USAGE FROM 16 MARCH TO 17 APRIL 2020 ASAP
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Replies (1)
Vodacom's replyOfficial
22 Apr 2020, 09:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2020, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team