VW
Victor W
1 reviews | Active since Jun 2010
10 May 2019, 15:22
Disappointing
Really disappointed in you guys!!! Ordered my new/upgrade on Tuesday afternoon it's now Friday afternoon and I am still waiting for my package. All the whoha about doing it online, saving this, saving that, blah blah blah
Really!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 May 2019, 15:58 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 May 2019, 15:58
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
VW
Victor W's updateReviewer Update
13 May 2019, 14:20Really, you will make contact!?!?!?
Only this morning received a call from a strange four digit number!!! I don't answer strange four-digit numbers, due to so many ****s and telesales calls. Maybe try again with a recognized vodacon number. Also maybe get me to stay with you because I am still waiting for my package!!!!!
VW
Victor W's update13 May 2019, 14:20
Reviewer Update
Really, you will make contact!?!?!?
Only this morning received a call from a strange four digit number!!! I don't answer strange four-digit numbers, due to so many ****s and telesales calls. Maybe try again with a recognized vodacon number. Also maybe get me to stay with you because I am still waiting for my package!!!!!
Vodacom's replyOfficial
14 May 2019, 13:39Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply14 May 2019, 13:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team(SA)
Best regards,