Disappointed yet again
<p>I received 15G free data when signing up a new contract with Vodacom only to have Vodacom expire the data within a month, the contract I signed up for was exaggerated by the sales assistant as well, it was meant to be a 299 topup yet I only receive R150 airtime monthly. This is a *******. Data costs at Vodacom compared to other countries also indicate that Vodacom doesn't care about customers. I think it is time to move all 3 my contracts to a service provider that cares about paying customers, they think "free Facebook" will keep people satisfied, but what is the point of having a Facebook without photos? Pointless.</p>
I still had 10G unused when Vodacom decided to expire it!
I still had 10G unused when Vodacom decided to expire it!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
