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sibusisiwe M

1 reviews | Active since Sept 2016

02 Sept 2016, 18:59

Disappointed wwith Vodacom again...........

<p>I'm honestly getting tired of vodacom and its high data usage, every month I load a gig and a half of data but believe you me its wont last the entire month,I never download anything and I've stopped logging onto Facebook, since they claim thats what uses most of my data,so all I use my phone for is literally watsapp,Imo and News 24. when I call the call center they never can tell me what is using up all my data all I'm told is to switch off my back round data,samething everytime I call. The more data I load the faster my data seem to disappear, Im certainly unhappy and Im thinking of changing networks as soon as thuss contract is up............</p>

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2016, 06:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team