MM
Mfanafuthi M
1 reviews | Active since Sept 2015
04 Dec 2020, 06:42
Disappointed with Vodacom this time
I have have upgraded my line last month, also bought 10 gigs of bonus data and today is the 4th with no 10 gigs of data loaded. I have been calling Vodacom from the 1st of December till today and they keep on escalating the issue to the back office with no effect.
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Vodacom's replyOfficial
04 Dec 2020, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team