Disappointed with Vodacom

Disgusting, I took out an upgrade on 3rd April 2024 received the phone & the quote after the phone arrived. The quote was changed & I ended up paying R41 a month more. I have spoken to many agents & senior managers who keep telling different stories & now the latest is it is the VAT.

I am a pensioner about to turn 65 & have to watch money. All I want is for Vodacom to honour the contract as told to me. They won't give me the tape of the call saying I must go into a Vodacom store to listen to the call why!!!!!!. I have been with Vodacom for 20 years never had a problem till now I can cancel the contract but would loose my number. Really am so disappointed with Vodacom & feel like I have been conned.