Disappointed with Vodacom

Vodacom is confusing me with their response they made on Friday 25 November 2022 regarding the review I wrote about them. They are saying *** - 5th May 2022 a 2 gig 30 day data monthly top up for R126.56 excl vat was activated. If I wish to remove this vas service, I can log onto voda app. first thing first, who request and activated the services. It was not me, Vodacom you should be the people to deactivate the vas service for me. I never requested vas service. Please take me back to debit of R 449 per month. Invoice number k***.