Disappointed with the service received
On 18 January 2018 @ 15:339 received a call from Vodacom Canal Walk informing me that my repair had been done and is ready for collection and the consultant provided me with the amount for the repair. On my arrival at Vodacom Canal Walk the consultant which assisted me at the time informed me that the device is not ready yet.
Vodacom had decided to waste my time as I could have done something else in that time.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team