CS
Clinton S
1 reviews | Active since Jun 2015
24 Mar 2021, 14:45
Disappointed with fiber
I was promised free installation on my home fiber line. Months after installation, I get contacted by debt collectors that I owe the installer money. I was never contacted before being handed over and no-one at Vodacom wants to assist with sorting this out.
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Vodacom's replyOfficial
25 Mar 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Mar 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team