1 reviews | Active since Sept 2018
Disappointed, will get a contract elsewhere next time
It's getting really annoying when every time I call you guys with an issue, I get given a different number and now I am being called to be told I have an overdue amount(NOT THAT ONE OF MY ISSUES HAVE BEEN RESOLVED!!), despite the fact that I only got the phone last Tuesday, have had issues since then, and my debit date is only supposed to be on the 27th.
I am on the wrong plan, so it's the wrong amount you are looking for me to pay first of all, as I am somehow on Flexi 165 or something when it should be Smart XS+ (From your Red Hot Deal Huawei P20 lite - when it was R299, I see the price has since changed; of which I got 2), my free once off data just disappeared (The wrong amount, 5gb instead of the advertised 10gb) and none of the numbers I have called thus far has been able to help me with absolutely anything at all.
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
