AJvR
Anton Jansen v Rensburg
1 reviews | Active since Nov 2020
28 Nov 2020, 20:54
Disappointed Vodacom supporter
Installation was done 20th of Nov 2020.The team manager told me activation will be done in 2 hours time.Still no activation after very frustrating calls to vodacom(***)Calls made on 21,23,27 Nov2020.Every time promises were made of activation within the next 24 hours.Up to date nothing happened.No reference numbers send through as promised.Hope problem can be resolved before 2021
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Vodacom's replyOfficial
29 Nov 2020, 08:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team