Disappointed very dissatisfied customer

I bought phone’s for my kids on the 6th of December using the online platform, ram collected the devices,i gave Vodacom my address they didn’t give ram the right address i than got an email from oby mabhena asking on my address okey fine I emailed back my address, still they gave ram an address i never gave them, i spoke to a consultant who refused to assist by the name of zama she even hang up the phone telling me my devices will arrive sies Vodacom, Ram took my package to whatever hub now i have to wait the weekend my whole week has been ruined, I can’t even go home as my kids will be waiting anxiously as i made a promise, now iam stuck here while Vodacom and ram eats my leave…