YM
Yeboxha M
1 reviews | Active since Apr 2013
23 Dec 2019, 14:42
Disappointed this time
On the 16th December 2019 I logged a call to be assisted with my Fibre ONT, till today no one came through, vodacom consultants don't know when will I get feedback.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Dec 2019, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2019, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Jan 2020, 13:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Jan 2020, 13:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
YM
Yeboxha M's updateReviewer Update
23 Dec 2020, 14:34Thank you
YM
Yeboxha M's update23 Dec 2020, 14:34
Reviewer Update
Thank you