JJ
Justin J
1 reviews | Active since May 2014
19 Jan 2019, 11:26
Disappointed-still no response.
I am still waiting for a response from Vodacom. They called me and I asked if they could call me later as I was busy in a meeting. They have still not call me. Really disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 Jan 2019, 12:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jan 2019, 12:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Jan 2019, 09:22Dear Justin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent an email this morning to our Online Team and requested that they contact you back urgently with feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent an email this morning to our Online Team and requested that they contact you back urgently with feedback. Regards Consumer Website Team(SA)
Vodacom's reply21 Jan 2019, 09:22
Official
Dear Justin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent an email this morning to our Online Team and requested that they contact you back urgently with feedback. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent an email this morning to our Online Team and requested that they contact you back urgently with feedback. Regards Consumer Website Team(SA)